Shipping Policy

Order Processing  

- All orders are processed within 2-5 business days after payment is confirmed.  

- During peak periods or holidays, processing times may extend slightly due to increased demand.  

- You will be notified if an item is back ordered or you may email or call us to check on stock for a certain item.

- If we do not have an item you wish please contact us so that we can check availability since we have many more items not listed on website.

Shipping Timeframes  

- Standard Shipping: Delivery typically takes 8-15 business days depending on your location.  

- Please note that shipping times may vary slightly due to factors such as customs processing or unforeseen delays.  

Shipping Fees  

- We provide free shipping on all orders worldwide.  

- Expedited shipping options may be available for an additional fee. Please contact our customer service team for more details.  

Tracking Your Order  

- Once your order has been shipped, we’ll provide you with a tracking number via email.  

- You can use this tracking number to monitor your shipment’s progress online.  

Important Notes  

- Please ensure your shipping address is accurate when placing your order. We cannot be held responsible for packages lost or delayed due to incorrect or incomplete addresses. 

- If your package is marked as delivered but you have not received it, please check with your local delivery service or neighbors first. If the issue persists, contact us for assistance.  

Important Shipping Notice for Replica-Affiliated Items

Shipping replica-affiliated items (such as high-imitation luxury bags) through customs is a completely different process than shipping everyday consumer goods. We understand the complexities involved and have taken every measure to ensure a safe and smooth delivery of your order. In the unlikely event that your package is seized by customs, we provide a reshipment free of charge to protect our clients. Your satisfaction and peace of mind are our top priorities, and we strive to ensure that your experience is worry-free.

Customer Support  

If you have any questions or concerns about your shipment, please don’t hesitate to reach out to us. You can contact our customer service team at [email protected].  

Thank you for choosing Josiiluxury. We’re committed to providing a seamless shopping and delivery experience!